To share is golden: 8 reasons to share others’ posts

1 Reply

Since publishing this post, I’ve added more great curators and will continue doing this until I’ve exhausted the number of people who share the most relevant information.  

Sharing

Raise your hand if you share your blog posts and other bloggers’ posts on LinkedIn, Twitter, Facebook, and other platforms.

Now raise you hand if you only share your posts. If this is you, you’re missing out on at least 8 pluses of sharing other’s posts. Not to mention you’re secluding yourself from, LinkedIn, Twitter, Facebook, and other communities.

Those of you who share others’ posts understand the value of sharing.

  1. It creates reciprocity. I, for one, am more likely to share what others write if they share my posts. It’s just plain right. Blogging pundits say that your posts will be shared more often if you reciprocate.
  2. It demonstrates great personality skills. Sharing posts of other bloggers shows you as someone who thinks of others, not only of yourself, thus portraying you as a team player. You read others’ articles, see value in them, and share them with your connections; demonstrating your awareness and desire to educate your audience (your team).
  3. You are secure in your established expertise. I understand the desire to establish oneself as a thought leader in the industry. But this can also be accomplished by sharing posts of others. Some of my valued connections, who are experts in their field, aren’t afraid that sharing the writing of others will affect their reputation.
  4. You know sharing won’t hurt your brand. “If I promote others’ material, readers will get confused by my message,” you think. Hog wash. If you are so insecure that you feel your message isn’t strong, your voice isn’t poignant, your style isn’t unique; maybe you shouldn’t be sharing your posts on LinkedIn and other platforms.
  5. You don’t come across as narcissistic. Ouch. I know this one hurts. At times I believe I’m guilty of this, so I try to be the best curator of information as possible. But if you only share your posts, you come across as “all that.” The true blogger will acknowledge the efforts of others, not act as though he’s standing in front of the mirror primping himself.
  6. You become known as a curator of great information*. LinkedIn is known as the most professional online networking platform. One reasons why LinkedIn has this reputation is because its members provide information capital. I know, for example, that I can find a plethora of articles on the job search, LinkedIn, and introversion—my preferred topics—on LinkedIn.
  7. Sharing is a great way to educate yourself. The posts you share are the ones that teach you something; so impressed with them that you want to comment on the lessons you learned. I learn more about the job search or LinkedIn when I read others’ posts; and, as such, I want to educate my connections.
  8. You add value to LinkedIn’s community. Related to number 6, LinkedIn offers its members more value when they can read a well-written, thoughtful post and learn somethings from them. It makes visiting LinkedIn worthwhile. Conversely, if one were to only post his/her articles, the content would be limited and LinkedIn wouldn’t be the valuable platform it is.

*My (partial) personal  list of LinkedIn curators include, in no particular order, Hank Boyer; Hannah Morgan; Pat Weber; Sabrina Woods; Rich Grant; Jack Mulcahy; Greg Johnson; Randy Block; Lynda Spiegel; Doug Ales; Jeff Sheehan; Sultan Camp; Mark Babbit; Edythe Richards; John White, MBA; Paul Drury; Marietta Crawford; Maria Fafard; Paul Croubalian; Ingrid Goldbloom Bloch; George Armes; Kurt Foedisch; Bobbie Foedisch; Trent Selbrede; Susan Joyce; Sarah Elkins and Shelly Elsigler

I could be better about sharing; I know this. I search for job posts that are relevant to my connections, posts they will appreciate. I fear that my posts outnumber the ones I share from others, but I’m trying to be better. For those of you who don’t share other bloggers post, perhaps you should try.

If you enjoyed this post, please Like or Share it.

Photo: Nanagyei, Sharing

14 traits of a winning LinkedIn group

1 Reply

Your GroupsI’ve talked to my workshop attendees about the importance of participating in groups until my advice sounds like a mantra. “You’ll only benefit from a group if you participate,” I tell them. “Start discussions, contribute to discussions, network within your groups…blah, blah, blah.”

But here’s the thing: why should we participate in our groups if they don’t add value? If we’re the Top Contributor for weeks running, doesn’t it mean no one else is pulling their weight? Further, does this say no one cares enough to be part of the community?

As the owner of the group, you are responsible for its growth and productivity. And if it gets to the point where you run short of time and can’t monitor or contribute to every discussion, assign people who are dedicated and will keep your group vibrant.

Recently I inherited a group, and I reflect on the responsibilities that go with owning a group (I already own a group). Can I handle taking on another group? Will I make the members happy to be part of the group? Can I find people who will manage it when I run out of time? To run a winning group:

  1. Big doesn’t necessarily mean better. I’m talking about the number of members, of course. Many people think joining a group with hundreds of thousands of members is the way to go. It’s quality of members that matters, not quantity. A winning group has the best minds in the industry.
  2. Great discussions. This is a mark of a winning group. Discussion should be relevant but it doesn’t mean members can’t go off track and raise new issues. Thirty-nine comments are always a good thing; it indicates involvement. Let people feel comfortable introducing new thoughts, ideas, and advice.
  3. Conducive to networking. Winning groups promote virtual networking among its members, as well as direct communication. Groups are where members can communicate, even if they’re not first degree connections.
  4. Appropriate shared information. The group’s mission should be upheld, and group members should post discussions that are relevant. I left a group because even its members wondered if the information was appropriate.
  5. Attracting thought leaders and keeping them in your group. They’re the ones who keep it going with interesting discussions. Thought leaders add value to the group when they contribute to discussions—everyone listens. As a group owner or manager, add your two cents when a great curator provides newsworthy articles.
  6. Members feel welcome. A winning group makes its members feel welcome. The owner or managers should welcome new members by introducing them and encouraging introductions from them. It’s about creating a community.
  7. Hold members accountable for contribution. I write this with a huge grin on my face. Years ago I was removed from a group because I wasn’t participating at the rate at which I was expected. I had great respect for the owner for doing this and removed myself from eight groups.
  8. No SPAM. Spam is considered anything hinting of sales or self-promotion. This may be the breaking point where members start dropping like flies. The owner or managers can delete or move content to Promotions if the entry is spam.
  9. Group rules, but not stifling. Every winning group should have rules, but not rules that make members walk on eggshells. Rules, for example, on how to pose questions or start discussions are a bit Machiavellian. One group I’m in poses such rules. Maybe it’s time I exit this group.
  10. No pending submissions. I’m sorry, but if I submit a question, contribute to a conversation, mention a job, or post an article; I don’t want my submission to be reviewed. Trust those who contribute to the group…unless they break rule #2. In addition, some owners aren’t diligent about checking submissions, leaving people waiting for their discussion to show.
  11. Act quickly on people who want to join groups. Some owners and managers don’t clean house as quickly as possible. (Guilty as charged.) Winning groups act quickly on people who want to join the groups, not making them wait in limbo.
  12. Variety of contributors. In my group I love to see other contributors. I don’t want to be the only person whose face is covering the page—the top contributor. Winning groups have many people participating, contributing to its community.
  13. Jobs tab. Not common to all groups, but having a jobs section is nice for those who are looking for employment. It’s great when members contribute jobs that aren’t advertised, so group members are the first to hear about them.
  14. The articles shared must add value. Whether an article is one you read and enjoyed or one of your own, it must be well written and provide information of value. Include a question or statement with the article you’re sharing with a group.
  15. Get rid of the Promotions tab. Let’s face it, no one goes to the Promotions tab. It’ a wasteland where some legitimate contributions are banished to. If contributions are too promotional, they can always be banned. In some cases I want people to promote their upcoming job-search events.

Groups is perhaps the best feature LinkedIn offers. Some members encourage you to join the maximum number of groups allowed, 50, while others suggest joining only groups in which you can participate on a regular basis—I’m in this camp. Regardless of the number of groups you join, make sure the winning characteristics outweigh the losing traits.

If you think of any other attributes that make a winning group, let us know.

If you enjoyed this post, please share it on LinkedIn and Twitter.

9 major job-search changes for older workers

10 Replies

One question I ask during my introductory workshops is, “When did you last have to look for work?” Invariably I’ll get answers like “25 years,” “35,” 40,” and so on. On the other hand, others haven’t had to look for work in the past five or ten years, some in the past two years or less. The disparity is great between my customers who have been long-tenured workers and those who are veterans to the job search.

older worker2

The folks new to the job search didn’t have to write a résumé that fits today’s standards, if write one at all. Nor did they have to go through five to 10 rounds of interviews. They might also be new to networking, never used LinkedIn, haven’t engaged in informational meetings, and used other job-search methods. Some tell me, “Companies came to me. I didn’t have to do anything.”

These people have a lost look on their face. It’s as if they have to learn to walk all over again.

Needless to say, there have been changes in the job search in the past decade or two, changes that represent challenges to people who aren’t used to a different job search. Here are eight components of the job search that are new to older workers.

1. The most obvious change, being out of work. This comes as a complete shock, especially for those who worked at their last company for 20 or more years. Gone is their routine, the camaraderie they shared with their colleagues, the income they came to rely on. Also gone, for some, is their self-esteem and confidence.

They know they are experienced and valuable workers, but there’s self-doubt and fear that the job search will be long. In the back of their mind they know the longer they’re out of work, the harder it will be to regain it.

Older worker2

2. Longer hiring process. The good news is that employers are hiring. The bad news is that it’s taking them longer to pull the trigger. Depending on the Source, it can take as long as 28-39* days for a company to hire a candidate.

I’m witness to many job seekers who are getting jobs but usually after a longer process than before. It’s not unusual for job candidates to be interviewed multiple times over the telephone and endure additional face-to-face interviews.

One of my customers endured five telephone interviews before being hired. Another was hired after 12 personal interviews—No lie. This goes to show that employers are more cautious than in the past; they don’t want to make hiring mistakes, as it can cost tens of thousand dollars to hire a replacement employee.

3. Résumés have changed in the past decades. Nay, the past five years. Employers want to see accomplishments on résumés, not just duties. I remember applying for positions years ago where I would send résumés that were one-fits-all, didn’t include a Performance Profile, and were written in Currier font.

There are enough articles written on how it’s important to list quantified accomplishment statements. (Read this article that explains 10 important elements of a professional résumé.) But talk has increasingly turned to the importance of appeasing the Applicant Tracking System (ATS). Simply put, this software eliminates approximately 75% of résumés, based on the lack of keywords. Approximately 95% of my customers haven’t heard of the ATS.

4. Networking is imperative. During the days when securing a job took less time and all the jobs were listed in the newspapers, networking wasn’t as important as it is now. This is a tough change for many people who haven’t had to look for work for a couple of decades. Networking was necessary as part of their job. But to find a job? Not so important back then.

Now your business is called Me Inc.; meaning you are your own business and therefore networking is absolutely necessary. And it can be uncomfortable, even scary. (Read this article on getting outside your comfort zone to network.) Anywhere from 60% to 80% of your success can be attributed to personal networking.

older worker5. LinkedIn arrived on the scene. At least 95% of hiring authorities (recruiters/hiring managers/HR) are using LinkedIn to cull talent. Twelve years ago LinkedIn didn’t exist. My customers who haven’t had to look for work since 1988 feel like a confused child when they hear of LinkedIn’s ability to help them find work. Talking about having to learn to walk again.

Some are even afraid of “being on the Internet.” This is an immediate stopgap to LinkedIn. When I hear some of the long-tenure employees say they’re reluctant to disclose too much information, I’m inclined to tell them not to join LinkedIn. (Read this article on how LinkedIn isn’t for everyone.) One cannot be afraid of the Internet if he wants to benefit from LinkedIn.

6. Most jobs are posted online. Older workers are now faced with the prospect of searching for jobs on job boards like Monster.com, Dice.com, Simplyhired.com, and a plethora of others. Because most jobs—75%-80%—are unadvertised, this is time often wasted. In addition, the applications are difficult to fill out for some older workers who aren’t familiar with the computer.

Twenty years ago I remember picking up the Sunday edition of the Boston Globe which was thick with job ads, and the challenges of the Hidden Job Market weren’t as glaring as they are today. More jobs were obtained by using newspapers to locate them, and then we simply sent a generic résumé to land an interview. This speaks to changes in technology, which some older workers struggle with.

7. Telephone interviews are more challenging. This includes telephone interviews which are making the traditional screening process an oxymoron. Yes, employers want to know your salary requirement, but the questions go way beyond that. Telephone interviews are conducted by most employers. They are similar to face-to-face interviews, save for the fact you’re not at the company.

Now, as one former customer told me, the phone interview can consist of behavioral-based questions only. “They’re tough,” I hear. “I wasn’t prepared.” More than one customer told me they were only asked behavioral-based questions, approximately 12 of them. (Read this article on Preparing for behavioral interviews.)

8. The personal interview is tougher. Many of my customers are taken aback by group interviews. Thirty, or so, years ago, group interviews were not common. Rather, companies would conduct one-on-one interviews to size up the job candidates. Group interviews are commonplace these days; they should be expected.

The group interviews aren’t the only challenge candidates are facing. Tough questions, such as behavioral-based and situational, as well as tests to gauge one’s knowledge. Interviewers are asking questions that get to the core of the applicants. One of my customers told me that after a five-person group interview, he felt like he’d gone three rounds with Mike Tyson. He told me this prior to his next interview with the company, and maybe additional interviews henceforth. When do they end?

9. Age discrimination is the white elephant in the room. This is not a myth nor an excuse. Older workers are experiencing it from not only younger interviewers, but older interviewers as well. The reasons range from the demand for higher salaries than younger workers to inability to keep up.

However, the smart employers understand these reasons aren’t necessarily true. As well, older workers have many fine attributes they bring to the table. (Read this article on the 5 strengths of the older worker.) I suggest that my older job seekers explore companies that are older-worker friendly. AARP can be helpful, or simply looking on LinkedIn for companies whose average age exceeds 40 plus can be a find indicator.

These are a few of the changes that have occurred since older workers have had to look for work. Very talented people, who were at the top of their company, are experiencing changes that are hard for them to grapple. But eventually they get into the groove and learn the proper tenets of the job search. Some of the long-tenured workers even see this as a welcomed challenge.

*Jobvite 2017 Recruiting Funnel Benchmark Report. And based on occupation and industry, this figure (39 days) is less or more.

Job Interview Success for Introverts: So, you’re an introvert

3 Replies

So, you’re an introvert

Book Cover

I was in my mid 40’s when I discovered my preference for introversion. Until then, I thought I was an extravert (extrovert), mainly because I could, and still can, talk with ease to complete strangers. Truth be told, I hoped that my preference was for extraversion, not introversion; simply because society favors extraverts in most aspects of life: school, work, social interaction, and the job search, to name a few. I doubted my acceptance and didn’t speak proudly of my preference until I learned more about the Myers-Briggs Type Inventory.

Do you remember when you learned your preference for introversion? Were you in doubt like me? Did you have a sense of dread thinking of the stereotypes of introverts, such as shy, loner, standoffish, aloof, recluse, or rude? Furthermore, you may have believed that introverts couldn’t make small talk or associate with important, outgoing people.

But if all of this were true, how were you capable of talking with complete strangers, even approaching them, or want to be with your peers and attend social gatherings? How was it that some of your friends accused you of talking too much? And how have you been able to rub elbows with authorities in your town or city, to make small talk with the best of them? You were behaving more like an extravert, weren’t you? No, you were behaving like an introvert, able to adapt to your setting, and doing all the things mentioned here were a result of your introversion.

Now being an introvert doesn’t seem so bad, does it? In fact, being an introvert has its benefits. You are an intelligent conversationalist. You think before talking and, therefore, don’t make as many faux pas as some of your extraverted friends and colleagues. You are an engaged listener who doesn’t think about what you’ll say next before totally hearing the other person out. Being alone doesn’t upset you; rather, you enjoy going to the movies alone and eating alone. Your friends and family can’t understand this. You love writing and do it well. There are many things about being an introvert that you appreciate, feel comfortable with, and wouldn’t want to change.

There are truths, though, that set introverts apart from extraverts; truths that put introverts at a disadvantage in life and the job search, especially at the all-important interview. Some of the strengths introverts possess can be faults, particularly when it comes to verbal communications. Talking, small talk to be precise, is a challenge for introverts because they feel the need to think before speaking, whereas extraverts will speak before thinking. Because of their inclination to think before talking, introverts are often left out of conversations.

Job Interview Success for Introverts is available at Packt Publishing

Dear College Students, please read the following 10 LinkedIn tips

5 Replies

Increasingly more college students are joining LinkedIn, and that’s a good thing. I only ask that they keep these ten tips in mind. 

happy african american college student leaning against campus wa

Dear College Students,

If I could offer you some advice, it would be this: take a serious look at an application called LinkedIn. I suggest this because your demographic is still unrepresented on this platform. Facebook? You are well represented on this social medium. Twitter seems to be on the rise with you, as well as with younger folks. Heck, even my teenage kids are on Twitter.

I sincerely believe that LinkedIn will help you in the future. And if you think about it, there’s no time better than now to prepare yourself for the future. Isn’t that what you’re being taught in school, prepare for the future? If it were up to me, LinkedIn would be a required course. Maybe it will become part of the curriculum, but probably not for a while. Until then here are some strong suggestions:

  1. Get on LinkedIn immediately. Don’t think immediate gratification and forget about accumulating tons of “friends” and “followers.” It’s about making connections. LinkedIn ain’t sexy.
  2. Make an immediate impact with your branding title. “Seeking Employment” or “College Student at X college” is not going to do it. At least “Finance Major at X College | Aspiring CFO | Captain of Lacrosse Team | Dorm Advisor” would foreshadow greatness.
  3. Perception is half the battle, which means you will be judged on your photo. You’ll want a photo that will elicit confidence from potential networkers and employers; not one of you taken at Arizona State during a fraternity initiation with beer bong in plain sight.
  4. Some college-age profiles I’ve seen fail to tell a compelling story in the Summary section; rather they talk about enjoying their socialization process before going “Big Time,” not their aspirations of learning lean procedures or their philosophy of management.
  5. It’s hard to support a work history when students haven’t interned at Ernst and Young or Raytheon, but even working summers for the DPW demonstrates the hard work of toiling under the oppressive sun, removing roadkill from the road, and installing sewage pipes. Bottom line, show some type of work history in your Employment section.
  6. There’s no rule stating that you need to stick to the default setting of the profile sections. You might want to move the Education section to the top, below the Summary. There you can highlight Activities and Societies and Additional notes.
  7. This goes without saying; the world will be unforgiving of sloppiness. I recently saw a profile from a grad student who had approximately 10 spelling errors or typos in his Summary. I brought this to his attention and haven’t heard from him since. Oh well.
  8. Your LinkedIn profile now complete, it’s time to connect with quality people. Friends are nice, as are family members, but think future. Alumni, college professors (if they will), people who are currently working in your desired industry/ies, career professionals like me, etc. Check out the Find Alumni feature.
  9. Create a presence. I know many college students who are blogging on their topic of study and, hence, their future occupations. If you have great PowerPoint, Prezi, or YouTube presentations, post them on your Profile. Remember that it’s all about professionalism.
  10. This is my last bit of advice: be professional in everything you do with LinkedIn. No one on this application wants to know about your partying habits or fashion statements or see your photos of Spring Break. Sorry, it’s not about that.

My oldest daughter is off to college next year, so I hope she heeds my advice. Pinterest is fine, I tell her, communicating on Twitter is even better, but it’s LinkedIn that will help her network online. I haven’t seen LinkedIn offered as a core course at her school, but maybe I’ll make a strong suggestion.

Now read the follow-up to this article.

Photo: Flickr, Spanish Virtually

10 things to consider about your attitude when looking for work

3 Replies

I posted this article almost two years ago on this site but it’s timeless advice. If you haven’t read it, perhaps you should. I’ve also added two examples of behavior that contribute to a poor attitude.

angry-woman

No one will argue that being unemployed isn’t a traumatic experience, especially me. I was on the receiving end approximately 14 years ago and now I serve people in the same situation. Being unemployed isn’t what I’d wish on anyone.

Your negative attitude shows itself in how you appear and the way you communicate. Demonstrations of your mannerisms precedes any opportunity to appear before an employer. Failing to control your mannerisms can prevent you from getting to the interview.

Below are some signs of a negative attitude. These are things you should keep in mind when going out in public.

1. Arrogance impresses no one. You may have been outstanding at what you did, and you may be outstanding in the future, but keep in mind that diplomacy is your best card at this time. You will be relying on many people to help you in your job search, and most people don’t appreciate being looked down upon.

2. Apparel is one of the most obvious aspects of your attitude. This it’s second on the list. During the summer, when it’s hot, please refrain from wearing gym shorts and tee-shirts with Budweiser advertisements. At all times make sure you are well-groomed and presentable—you never know when a potential employer might be just around the corner.

3. Your countenance is more noticeable than you think. I’ve witnessed people who walk into the career center looking as if they’d like to strike anyone in their path. Their mouth looks like it was chiseled into a constant frown. There seems to be hatred in their eyes. This can be intimidating, if not off-putting.

4. And your posture. How you enter a room says a great deal about your attitude. Walking in with an erect posture says you’re confident. On the flip side, slouching as you enter a room indicates lack of confidence and in some cases hopelessness. You may be tired, worn out; but try to project the confidence people are drawn to.

5. Be outgoing…or at least fake it. For you introverts (I can relate), try to use every opportunity to network. Your most vital job search technique must include networking. Networking doesn’t necessarily mean going to large arranged events—maybe your thing is small get-together. Real networking is a daily thing and that’s why you have to be on your game every day. Always think of helping others in whichever way you can. The help you need will come around.

6. Mind your manners. “Thank you,” “It was great seeing you,” “Hope your day is wonderful,” etc., go a long way. These are things we learned in Kindergarten, yet not all of us practice the niceties as much as we should. I am often thanked by customers after a workshop. It’s nice to be appreciated, to know I play a small part in their finding a job.

7. Be prepared to talk about yourself. I’m not talking about a contrived elevator pitch which can be more irritating than impressive. Talk about your passion and how it’s led to your success. Explain your situation—you’re in transition but see hope—and your needs. Also listen to what others have to say; no one appreciates someone who does all the talking.

8. Don’t appear desperate and despondent. Most people want to help you, but if you seem like you are giving up the battle—your peers, career advisors, and people employed in your industry—will doubt your ability to succeed at your next job. “Don’t let ‘em see you sweat.”

9. Hide your anger. Some of the people I help don’t hide their anger. I tell them their anger comes across loud and clear and…it impresses no one. Yes, you were unfairly let go; but people are not drawn to anger. They’re pushed away.

Read this post on A little advice for my angry LinkedIn connection.

10. Think about the endgame. This means following-up. Have the attitude that follow-up is essential in the job search. Tell someone you’ll call them, call them. Tell someone you’ll meed them for coffee, meet them for coffee. Don’t drop the ball. When you don’t follow up,  you lose possible opportunities.

Why does this matter?

Simply put, your job search is ongoing. You are being judged wherever you go. The man or woman who has the authority to hire you, may be standing behind you in the checkout line. Those who try to help you take into account the aforementioned aspects of your overall attitude. If given the choice to recommend someone for a position, anyone is likely to back the person who has their attitude in check.

As I’ve said, maintaining a pleasant demeanor and appearing positive is difficult under an extremely stressful situation like being unemployed; but I’ll guarantee you that a negative approach to conquering unemployment will not lead to quick employment. Be mindful at all times how you appear to others.

Top photo courteous of Flickr, Laura Vanzo

6 sources of accomplishments for your résumé

1 Reply

The other day one of my résumé writing workshop attendees told the group she couldn’t think of any accomplishments from her last job. As I’m known to do, I told her she wasn’t thinking hard enough. Silence.

She’s an administrative assistant and, like we’ve all heard before, she was just doing her job. I began by asking, “Did you reduce your boss’ stress?”

“Yeah,” she said. “He told me I organized his life. He’d be lost….”

“Do you have that in writing?” I interrupted.

She smiled. “He sent me e-mails saying this. They were really great to read.”

“Did you keep them? Forward them to your personal e-mail? Did you keep a brag e-mail folder?”

No she hadn’t. I’m not one to harp on past mistakes; but this was a mistake, and a good lesson for the rest of the group. I didn’t need to say more; the lesson was learned.

Normally we think of quantified accomplishments as the only ones that matter—they matter a great deal—but what others write and say about you also matters. Take the following accomplishment for an administrative assistant:

Created an electronic filing system that reduced paperwork and increased productivity, prompting the following statement from the VP of operations, “You’ve made this office much more efficient.”

There are very talented people who don’t have access to dollar amounts or percentages to quantify their results. This is where what their boss said can be used as an accomplishment. If this is the case with you, consider the following sources of accomplishments for your résumé:

  1. E-mail is fair game. If you’ve received e-mail from you supervisor that touts your accomplishments, hold on to it and store it in a safe place, like a brag e-mail folder. I do this when I get e-mails from my customers thanking me for the help I’ve given them.
  2. Voice-mail can be used, as well. If your boss compliments you, consider using it on your résumé and other written communication. You might want to get your boss’ approval before you use her words in a public forum; it’s only courteous.
  3. Performance reviews are an obvious source of fodder for your résumé. These are professional documents that are often placed in your employee folder, used to justify promotions and raises if your performance is consistently good. Receiving outstanding marks on your performance reviews are certainly reason to tout them on your résumé.
  4. Verbal comments from your former boss can also be used on your résumé as quotes. “Director of marketing commented, ‘Josh, your ability to build and foster relationships has helped Company X achieve the financial success we’ve striven for.'” It’s especially important that you’re both on board with this, just in case she’s questioned about it during a reference check.
  5. Thank you cards from customers/clients speak to your customer service and other skills you’d like to highlight on your résumé. Have you received cards that thank you for your help and caring nature, or assistance in closing a large deal? If so, ask the sender if you can quote him on your résumé.
  6. LinkedIn recommendations have been used by my customers as fodder for their résumé. Not all employers will see your LinkedIn recommendation, either because they’re not on LinkedIn, or aren’t Internet savvy; so take advantage of what your connections have written about you.

Given that it’s difficult to think about accomplishments that are quantified using numbers, dollars, or percentages; don’t discount what your supervisors and manages have written or even said about you. You may want to set them apart as quotes or integrate them with accomplishment statements. Keep in mind that some industries, particularly high tech, may not fond of quotes. To others, quotes carry a lot of weight.

Related articles

Going back to work is like getting back on a bicycle

4 Replies

bicycle raceIt’s much easier said than done, but going back to work is like getting back on a bicycle.

I remember that day, more than 10 years ago, like it was yesterday. After six long months of being unemployed, I was driving to an interview. It was time to get back on my bicycle.

Those six-months of unemployment were the worst of my life, bar none. As I drove the 45 minutes to the interview, I was consumed with the thought, I’m not ready to go back to work. I didn’t feel the confidence I would need do well at the interview. I was surely going to bomb for sure.

I felt like getting off at the next exit. Just turn back and go home. Not only was I interviewing for a position I wasn’t familiar with; I was about to change my career. Going from marketing and attempting to enter career development wasn’t going to be easy. “I’m going to bomb,” I told myself.

Prior to the interview my wife and I had a blowout fight—one among many during my unemployment. You see, what they don’t tell you in the school of the job search is that being out of work affects not only you, it strains relationships with the people you love, as well.

Depression,  anxiety, anger, feelings of hopelessness, and other maladies are not uncommon during the course of unemployment. It’s not something people want to succumb to; it just happens. Unemployment is a test of couples’ will, and it impacts families and friends. Most will go through a period of grief, others will seek the help of a therapist, and others will require medication.

My job search hadn’t been a smooth transition. I went on interviews for positions that weren’t in marketing and didn’t do well. I stayed with three young children who demanded constant attention, so there wasn’t a lot of time to focus on the steps to take necessary for a successful search. My dog walking business felt more demeaning than productive, and being the only father at playgroup was embarrassing. So now it was time to get back on the bicycle.

The director, Sharon, and I sat side by side with a small table separating us. I immediately felt like she was in my space. I was going to bomb. She asked me questions about my background, questions that seemed more out of curiosity than trying to find faults in my character and employment history. I asked questions at appropriate times throughout the interview. She led the interview like a discussion.

I had this sense of calmness and lucidity, evolving into confidence and enthusiasm. Hell, I didn’t know if I could do the job, but I was willing to try. The argument I had with my wife was buried in my mind. My answers were direct and articulate. They must have impressed her. I wasn’t going to bomb. “I want you to meet our marketing manager,” she said.

Pat welcomed me into her office like a school nurse. The only question I remember during the entire interview was hers, “What do you look for in an office environment?” I told her a professional environment but also one with banter and practical jokes. A smirk appeared on her face.

I was offered the job that day. All that was left to do was spend a day doing intakes with my job developer. I wasn’t getting paid for it; it was more like a situation aspect of the interview to see if I was right for the role and the role was right for me. Then I would tell Sharon if I wanted the job.

My wife told me I should take the job even though it paid 18K less than my previous one. The commute will suck I told her. I don’t know if I can handle the job I confided. Don’t know if I’ll like it. A lot of uncertainty, a lot of doubt, not sure I wanted to return to work.

Another thing they don’t tell you in the school of the job search is nothing’s for certain. There isn’t a crystal ball that will predict your future. Coordinating a program to help people with disabilities learn how to use Microsoft applications sounded interesting, but could I do it?

It turned out that I excelled at this new position. I learned more in three months than I did in seven years while peddling software applications I didn’t particularly care for. In this new position I was making a difference in people’s lives. I was a natural.

Most importantly…I got back on my bicycle. And things went back to normal.

Photo courtesy of dnuospeelsa, flickr

7 reasons to contribute on LinkedIn

3 Replies

girl writingRecently I spoke to a person who uses LinkedIn on a fairly regular basis—at least four times a week he said. When I asked him how often he shares an update, contributes to discussions in groups, or shares his thoughts in general; he told me never. So naturally I asked him what he does on LinkedIn; to which he said he reads what others have to say.

So I’m trying to figure out why someone would only read what others write. What fun is that? I’ll be the first to admit that I over contribute. I joke with my workshop attendees that I am probably the most hidden person on LinkedIn (people hide you when they’re tired of seeing your face on their homepage). In fact, I probably am.

Which isn’t to say I don’t read other’s updates and share articles written by others. A great deal of what I know comes from reading articles about the job search, LinkedIn, and introversion. I am constantly trying to increase my knowledge so I can share it with my customers and colleagues. Call me an equal opportunity contributor.

Back to the person who told me he doesn’t update, contribute to groups, or share his thoughts in general. Here’s the thing: LinkedIn is a platform that encourages its members to share information. Thus its recent roll out of the publishing feature—yes, I’ve contributed posts on LinkedIn—which gives anyone the ability to share their words of wisdom and thoughts.

For those of you who are on the verge of contributing on LinkedIn but haven’t taken the plunge, here are seven reasons I hope will urge you to make that leap.

1. You become memorable. Many of my connections will write to me, “I’ve enjoyed your posts. I find them helpful.” I am glad that first, people are reading my posts and second, they are gaining something of value. And it is a boost to my ego to be remembered by people.

2. It gives you a voice. Whereas some people are verbal communicators, others are written communicators. They find comfort in being able to express their thoughts without interruption. Updating and contributing to discussions in groups follows Parliamentary Procedure which allows one to speak, receive feedback, respond to feedback, and so forth.

3. LinkedIn is educational. When you write an update, contribute to a discussion, or post an article; you challenge yourself to present viable information, which means it’s best if you do a little research to back up your assertions. Similarly you can be assured that what others write is well thought out and educational.

4. What you contribute isn’t done with impunity. On occasion I’ve been told my blog posts are utter shite, so I have to brace myself for this possibility. When this happens my first instinct is to feel hurt, but then I think, “Hey, people are paying attention.” And that’s a good feeling. Sometime you need to have a thick skin.

5. Contributing to LinkedIn can position you as a thought leader. Not everything one writes is worthy of a Pulitzer. But when you contribute to a group discussion with well thought out content or write a post that adds value; you’re positioning yourself as a thought leader. I encourage my jobseekers to write articles on their area of expertise, even if they feel deflated from being out of work.

6. It’s fun. This is a matter of opinion. I find writing on LinkedIn extremely fun. For the five reasons listed above—plus an escape from the demands of daily life, as well as not having to watch mindless television—I love expressing my thoughts. My family doesn’t understand it until I ask my girls why they spend endless hours taking photos for Instagram. Enough said.

7. You become part of a community. You will interact with other people who contribute on LinkedIn. Many of the people I know on LinkedIn are also writers and contribute to discussions in groups. Do we all agree with each other? No, but we’re still online friends.

These are my seven reasons for contributing to LinkedIn. To simply read what others write and not write stuff of my own is not my idea of fun. I guess if I were a more understanding of people who feel shy about writing, I’d come up with seven reasons why it’s cool not to contribute. I can’t think of one, though.

Photo courtesy of Alex Couros, Flickr

5 times to send a thank-you note during the job search

1 Reply

men-shaking-handsMy son and I were treated to tickets to a New England Patriots versus Green Bay Packers game in majestic Lambeau Stadium. The benefactor of these tickets was my brother’s father-in-law. Needless to say my son and I had a great time attending the game and standing very close to rabid football fans in zero degree temperature weather.

I mention this not to brag about seeing two great teams play. I mention this to admit that I haven’t yet thanked my brother’s father-in-law for the tickets. I’ve never been good at sending thank-you cards or e-mails for gifts received; however, I am considerate to those in my professional life.

Sending a thank-you note after a face-to-face interview is a no-brainer. But sending e-mails or an old-fashioned thank-you card, or even a gift card from Starbucks; are important at other instances during your job search.

When are the times you should send a words of thanks in one form or another? Here are five when you should definitely send a unique thank-you note during your job search.

1. After a telephone interview. Many people don’t think about thanking a recruiter for the initial interview. Perhaps it’s because he doesn’t make the final decision. But if you think about the reasons for thanking the recruiter, it makes a lot of sense. Without him you probably wouldn’t know about the opportunity. Through developing an extensive network of employers (his bosses), he does a great deal of legwork for you.

Another reason to thank the recruiter is because he may be a valuable addition to your network. In your job search your network is your must valuable asset, so treat it appropriately. Other people in your network to thank will be discussed below.

One bit of advice is to wait until after the face-to-face interview if one is in the cards. Instead, prepare for the upcoming interview. There is a lot of research you’ll have to do on the position and company, so focus on that; the thank-you note can wait.

2. After the face-to-face interview. It surprises me how many candidates don’t send a unique thank-you e-mail or card to those who interview them. I always tell my customers that the interview isn’t complete until they send the thank-you note/s. Those guilty of not sending a thank-you note assume once they’ve shaken the interviewers’ hands, that’s it.

Your thank-you notes are not only meant to show professionalism and your gratitude for the valuable time the interviewers spent interviewing you. There’s much more your thank-you notes can include, such as remarks about interesting points made during the interview. This is also an opportunity to elaborate on any answers that need more explanation. And, of course, this is your opportunity to reiterate why you are the person for the job.

3. After a networking meeting. If you’ve ever granted an networking meeting (also known as an informational interview), you know how time consuming they can be. You’re providing valuable information or advice to someone who needs to learn about a position and the company for which you work.

Now you understand why this person deserves thanks for his time. You have also gained a potential, valuable contact for your network. Treat this person like gold. In your thank-you note provide him with information that would be valuable to him, perhaps an article or two about his industry. As well, reciprocate by offering him some contacts who might be of value.

4. After a successful interview. Once you’ve gotten over the elation of landing your new job, send thank-you notes to everyone involved. I mean everyone. Start with the person who mentioned the position when you were standing side-by-side on the soccer field. Or your LinkedIn connection who introduced you to your future boss. Or your neighbor who handed your résumé to the hiring manager in the marketing department.

One of my former customers rewarded me with a gift certificate to the Cheese Cake Factory. I previously joked with him that when he lands his next job, he owes me a cheese cake…not a meal for two. I will always appreciate his generous gift and help him in his future endeavors. The message here is that any type of thanks will earn you the loyalty of people who can offer you future assistance.

5. After an unsuccessful interview. Do I hear a long pause? Yes it hurts to be turned down for a job for which you’re qualified. But consider that the position came down to you and another candidate and that the employer probably wished he could hire both of you. If you were to burn a bridge by expressing your displeasure, your opportunity to work for the company in the future would be ruined.

The best approach here is to send thanks and mention in your note that if they need your services in the future, you’re at the ready. In some cases the person who they go with either leaves on her own volition or is forced to leave. Being their second choice, you may get a call from them in the future. As well, more than a few people haven’t worked out.

Note to the above paragraph: One hiring manager who is now trying to fill a position is seriously considering the runner-up of a previously filled position she filled. She said she may not even consider others for said position.

I finally got around to thanking my brother’s father-in-law for the Patriots/Packers game. It was long overdue, but I’m hoping he’ll see it as an oversight. In the business world there is less understanding, believe me. Don’t be remiss in sending your follow-up thank-you note.