Category Archives: Interviewing

6 reasons why older job candidates shouldn’t discriminate against younger interviewers

Amy, a colleague of mine who looks no older than 30, came to me to tell me of a meeting she just had with a job seeker. In her excited, rapid voice, she told me that an older male treated her as though she were a child. She was outraged and rightfully so.

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Amy is well revered by the staff at our career center and respected by the customers with whom she meets. She knows a great deal about the job search and training, so being disrespected by this man rubbed her the wrong way.

We sat and talked about her meeting with him and wondered aloud if this is how he presents himself in interviews to interviewers younger than him. And if he does, what his chance of success in this job market is. Slim to none, we concurred.

Eventually she calmed down.

Her advice to me was to bring up in my Mature Worker workshop this attitude toward younger interviewers . (She told me three times.) I totally agreed with her and immediately made a change to the presentation slide: “Treat younger interviewers the way you would like to be treated.”

We career advisors often come to the defense of older workers who experience age discrimination; but we don’t talk as much about reverse age discrimination, such as what Amy experienced.

We are reluctant to tell people who are unemployed how the interviewer might feel about this type of rude behavior. But this is wrong of us. (Read 10 ways you can kill your job search with a negative attitude.)

This is the message I would impart. Think about if you were younger and on the opposite side of the table interviewing people for a position, where personality fit is as important as technical abilities.

How would you react if an older job candidate looked at you with disdain and without saying it, called you inexperienced and beneath his level? Further, what would you think if you were going to be his immediate supervisor?

Hiring him would not be a marriage made in heaven. You, as the younger hiring manager, would have to prove yourself to the, albeit highly qualified, candidate on a regular basis.

He would question your every decision and tell you how he would do things. Any effort you would make to correct his actions or even reprimand him would be met with resistance. You would feel powerless. You finally reason that hiring him would be crazy.

The large majority of older workers have a great deal of value to offer employers. They’re knowledgeable in their work and possess life experience that younger workers do not. They want to work and are flexible with their schedule. They’re dependable, able to mentor others, and are great role models. These are but a few qualities of the older worker.

But there are a few older workers who think they’re all that or who have a chip on their shoulder. They are convinced that they’ll experience age discrimination at every interview. In other words, they have lost the job before the interview begins.

Susan Jepson, who directed the National Senior Network, wrote an article addressing reverse age discrimination practiced by older workers. She believes that sometimes it’s not intentional. She writes:

Without intending to, or without knowing it, mature workers can come across as arrogant, condescending; that behavior can invite rejection. Examine your beliefs and assumptions and work hard to be open and communicative with your interviewer, without prejudice of any kind.

Susan Jepson is a mature worker, so she speaks objectively.

If you happen to be one who intentionally discriminates against younger interviewers, remember that the person sitting across from you deserves as much respect as you do. Also keep in mind that your livelihood might depend on how much they value you as a potential employee. More specifically, remember:

1. She earned her job. Whether she has less experience on the job than you is irrelevant. Someone in the company determined that she was the most capable to manage a group of people. And yes, they could have been wrong.

2. Her job is to hire the best person. You are the best person, but if you show contempt or even hint to your superiority, she won’t see your talent through the less-than-desirable attitude you demonstrate.

3. She will appreciate your points of view. Once assured you’re not after her job, she may see you as a mentor and role model. Younger colleagues like the approval of older workers. Take it from someone who supervised someone 20 years my senior; her approval meant a lot to me.

4, She might have some growing to do. And if you want to succeed, you’ll realize that people of all ages have some growing to do, including you. You can help her through this process by building her self-esteem and confidence. It’s a wonderful thing to see someone grow under your tutelage.

5. She might fear that you’re after her job. So put her fears to rest by NOT talking about you would eventually want to assume a position like hers, or her position specifically. Rather, assure her that your career goal begins with doing the best possible work at the position in question. Ultimately you want to help the company succeed.

6. Whether you like it or not, she will be your boss. What are your options right now? Enough said.

You may arrive at interviews where age discrimination is blatant due to no fault of yours. This is the time when you are the bigger man/woman and leave with your pride intact, your head held high.


In the end, my colleague, Amy, told her customer that his behavior was unacceptable and it would do him more harm than good. He apologized, admitting his error. We are never too old to learn valuable lessons.

If you enjoy this post, read why younger interviewers shouldn’t discriminate against older workers.

7 ways managers can improve the hiring process

For you hiring managers, you might have taken notice upon seeing the title of this post. While it’s true that job seekers can benefit from advice on their job-search techniques, there’s something to be said about how you can improve the process.

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You can make the hiring process a better experience for job candidates. This is within your power, as you are usually the one making the hiring decision. Your goals is to hire the best possible candidates; it’s to your company’s benefit.

Read this article by FastCompany.com about some mistakes hiring managers have made.

Are there hiring managers who interview well? Absolutely. They have mastered the process and hire great candidates. But for those who don’t, here are seven things to consider.

1. Get trained on how to interview properly. Smart companies send their hiring managers to training on how to interview properly. Hiring managers are taught about which questions to ask and how to conduct an interview that draws the best attributes out of job candidates.

“I’ve been managing people for years, and I was never trained how to interview candidates,” one of my workshop attendees said after I made the bold statement that some hiring managers are not the best interviewers.

The statement from my workshop attendee did not surprise me; training can be expensive and time intensive. The Society of Human Resources Management (SHRM) provides training for hiring managers. Among the various techniques SHRM teaches is which questions to stay away from, namely illegal ones.

2. Don’t ask illegal questions. One of my clients told me he went to an interview and the second question the hiring manager asked was, “How old are you?” I asked him to repeat his statement. I was so shocked by this blatantly illegal question.

Although it’s hard to prove, under the Age Discrimination in Employment Act of 1967 candidates 40-years and older are protected by age discrimination. But age is not the only topic hiring managers should stay away from. Questions about nationality, marital status, gender identity, race, disability, political preference, and religion are taboo.

3. Don’t discount the value of the mature worker. Related to the previous reason, some hiring managers—young and older alike—discriminate against age. They are subtle about it, or quite obvious. Many of my clients, who average 53-years of age, tell me about times when they could see this on the hiring manager’s face.

This is not only illegal, it’s bad practice. Mature workers add value, through their job experience, maturity, great problem-solving skills, dependability, and more. Am I saying that mature workers don’t lack some skills younger workers do? No. Every age group has strengths and weaknesses.

4. Hiring the best candidate is a priority. Probably the last thing hiring managers want to do is interview someone for—as an example—an office manager, when she has multiple projects to oversee. Here’s the thing, the hiring manager needs someone who can run the office and make her life easier. She needs a problem solver.

Yes, overseeing the projects is important, but finding the right administrative assistant should take priority. Rushing through the process could lead to a wrong hire which doesn’t relieve the problem and can be expensive (approximately 30% of the candidates first annual salary).

5. Be willing to interview strangers. The preferred method of hiring a candidate is through a referral because candidates come with a mark of approval. But sometimes the best candidate is not known someone who works in the company or someone who knows someone who works in the company.

Herein lies the rub: hiring managers need to go through the process of reading résumés from strangers and interviewing them. As unpleasant as it may be, if they want the true problem solver they seek, the right person might not be a referral.

6. Work with your recruiters and HR. A complaint I often hear from recruiters and HR is that they need to play a bigger role in the process. They want to do more than conduct phone interviews to determine a candidate’s salary  and experience.

Recruiters and HR want to be business partners and know hiring managers’ thoughts before approaching potential applicants. They should not go into screening candidates without a full understanding of what hiring managers are looking for in terms of: “the must haves vs. the nice to haves,” the interview layout, etc. Read this article from the Muse.

7. Stop looking for the purple squirrel. This is a common term meaning the candidates must be perfect. Candidates must be able to hit the ground running, a fit for the work environment, and liked by the hiring manager.

A candidate who has the required experience and  is compatible with his colleagues and the hiring manager is essential; but some hiring managers want a clone of themselves and someone they would want to go out for drinks with. What’s most important is that the candidates possesses high EQ.


This last point is why many of my clients are frustrated by the time it takes employers to hire them. Three, four, five rounds of interviews. According to SHRM, the average time it takes employers to hire job seekers is 26 days. This figure seems low to me, as I’ve seen some of my clients wait two or three months for employers to pull the trigger.

Coupled with poor hiring methods and a long process, job seekers are frustrated. Do you blame them? I don’t.

Photo: Flickr, Kristof Ramon 

 

6 reasons why you landed your job

Searching for a job was scary and one of the most difficult times in your life. But you made it. You landed the job you wanted. Your job search took longer than you would have liked, but you persevered for six months.

Success

When you think about what led you through your journey and to this new opportunity, you can pinpoint 6 distinct reasons:

1. You demonstrated emotional intelligence (EQ).There were times when you felt like throwing in the towel. You felt like staying in bed dreading the days ahead. Your feelings of despondency were unseen by others, save for loved ones and your closest friends.

When you were networking in your community, attending networking groups three times a week, and taking workshops at the local career center, you showed a confident demeanor. You were positive and demonstrated a willingness to help others. Despite negative thoughts, you did your best to help yourself and others.

Read 12 ways to show emotional intelligence.

2. You developed a target company list. Taking the advice of your career advisor, you made a list of companies for which you wanted to work. She told you to spend time researching your target companies and contacting people for networking meetings before jobs were advertised.

You left each networking meeting with different people to contact. You had the sense that one person, a VP of Marketing and Sales, had an interest in you. He led you to the door saying, “We might be in touch with you real soon.” But you didn’t rely on this one occurrence.

You continued to build your target company list and ask for networking meetings. You were spending less time applying for jobs online and more time meeting with quality connections. You were optimistic. You felt productive.

Read 4 components of job-search networking emails.

3. You networked the proper way. At networking events you were attentive to others, while also willing to ask for help. Many people think only of their situation, not of helping others. Not you. You kept your eyes open for opportunities for your networking companions.

When people ask you for leads at companies of interest, you gave them the names of hiring managers in various departments. You became known as the “Connector.” Weeks later, you were happy to learn of one of your networking companions landing a position at a company, based on one of your leads.

You also networked in your community. Told everyone you knew that you were looking for a job and asked them to keep their ears to the pavement. Who would have known that your neighbor across the street would be the reason you landed your job?

He worked at one of your target companies and knew the VP of marketing and would deliver your résumé to him. Put in a good word. You were asked to come in to have a few discussions.

Read 10 ways to make a better impression while networking

4. You wrote killer résumés. Yes, plural. Because you tailored as many of your résumés as possible to each job, knowing that every employer has different needs. A one-fits-all résumé doesn’t work. In addition, you eliminated fluff from your Performance Profile. It’s better to show, rather than tell.

Most importantly, you packed a punch in your Experience section by listing accomplishment statements with quantified results. Results like, “Increased productivity by 80%” sounds better than simply, “Increased productivity.”

Using your network was key in getting your résumé into the hands of the hiring managers, such as the time your neighbor delivered your value-packed résumé to that hiring manager.

Read 8 reasons why hiring authorities will read your résumé.

5. You nailed the interviews at one of your target companies. There were five interviews for the job your neighbor led you to; two telephone, two group, and a one-on-one. You were prepared for each interview, having researched the company, the position, their competition, even the interviewers.

You used LinkedIn to discover who the interviewers were. One was a youth soccer coach, like you. Another had gone to your alma mater. And another was a veteran, so you were sure to thank her for her service. That went over very well.

After each interview you sent unique follow-up notes to every interviewer, ensuring that you mentioned a specific point of interest made by each one. You even sent a thank-you note to the receptionist. Smart move.

After 6 months, you received an email from the VP of marketing telling you they were offering you the position of marketing manager and were also exceeding your salary requirement.

Read 6 ways to interact with one of the most important people in the interview process 

6. Your work was not complete. You didn’t forget the people who helped you along the way, such as the person who helped you revise your résumé, the people with whom you formally networked, and certainly your neighbor who led you to your new job. They deserved thanks.

In the true spirit of networking, there were people who you could help in a more meaningful way, such as Sydney from your networking group who was looking for an engineering position.

There was a mechanical engineer position opening in your new company. You mentioned the position to Sydney and gave her a good word. Wouldn’t you know; you changed Sydney’s life for the better.

Read 6 topics to include in your thank-you notes.

I’ve heard many stories from my clients who have similar plots to this one. Their job search wasn’t easy. Their landing was well deserved. But they had to display EQ, do their research, help others, and be willing to help themselves. If you are dedicated to do the same, your job search will be shorter.

A portion of this post appeared in Recruiter.com

Photo: Flickr Marc Accetta

 

2 important rules for connecting on LinkedIn the right way

First, never send default invites

I estimate that I ignore 90% of invites from LinkedIn members, simply because they don’t include a personalized note. In fact, if I accepted all invites I’d probably have 10,000 connections in my LinkedIn network. This is not to brag; I’m just saying.

li-logoWhy am I so adamant about people taking the time to personalize their invites? Short and simple, default invites suck.

The default invite on LinkedIn is: I’d like to add you to my professional network on LinkedIn. While it clearly states a hopeful networker’s intent, I need more. Something that tells me why we should connect.

Sending the default invite is akin to going up to someone at a networking event and saying, “Hi. What can you do for me?” It’s insincere and sends the message, “I’m inviting you to be in my network, but I could care less if you join.” Is this the type of message you want to send to a potential networker?

I believe there are three reasons why LinkedIn members don’t personalize their invites.

One, they just don’t get it. Or they haven’t been educated. I can only spread the word to the people who attend my LinkedIn workshops or read my posts. Even then some don’t get it.

Two, they’re using their phone to connect with others on LinkedIn. Although there is a way to send a personalized invite from your phone, most people don’t know how to do it. The process is very simple, so there’s no excuse.

To send an invite from your phone, go to the person’s profile, click the three vertical dots for androids or horizontal dots for iPhones, choose “Personalize invite,” write one, and hit send.

Three, they’re plain lazy. I think this is really the heart of the matter, and I hesitate to say it, especially out loud; but in essence this is what it comes down to. To me, a default invitation is a statement of want without a sign of reciprocation. And this defies the true definition of networking.

lazyI and others, I’m sure, are more likely to accept an invite if a thoughtful note is attached to it. So what should you write if you want someone to join your network?

1. You might have something in common with whom you’re trying to connect. “Hi Susan, I’ve been following your updates and feel that we have a great deal in common. Would you accept an invitation to be in my LinkedIn network?”

2. Maybe you’re the bold type. “Hey, Bob. You and I are in career development. Ain’t that cool? Let’s link up!” I like this confidence, despite the slang.

3. You might want to take the calculated approach. “After reviewing your profile, I’m impressed with its quality and your diverse interests.” A little flattery never hurts.

4. Inviting someone to be part of your LinkedIn network is a perfect way to follow up with that person after a face-to-face meeting. “Sam, it was great meeting with you at the Friends of Kevin networking event. I looked you up on LinkedIn and thought we could stay in touch.”

5. Boost the person’s ego. “Bob, I read one of your posts and thought it was spot on. I’d like to connect with you.” Or “Jason, I saw you speak at the Tsongas Arena and what you said really resonated with me. I’d like to follow up with you.”

These are some suggestions that would entice someone like myself to accept an invite. When I’m sent an invite, I only request a personalized note—it’s not that hard, really. So rather than just hitting the Send Invitation button, take a few seconds to compose something from the heart.


Second, thank people for inviting you to their network

Is there anything worse than sending a “cold,” “lazy,” “uninviting” default message to a potential connection? Yes, it’s not thanking people who invite you to their network. Come on, this goes against what your parents taught you when you were a child.

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It just makes common sense. If you receive an invitation to be part of someone’s network, reply to the sender by thanking them for being considered. It’s an honor the sender has chosen you, so show your gratitude.

In effect, this is similar to walking away from a conversation at a social gathering. Would you simply walk away from a conversation without saying, “Thank you for the conversation?” Simply do an about face and make for the door? I would hope not.

What to Write. Your note can begin with, “Thank you for the invite. And thank you for the personalized message.” And if you want to carry on the conversation, you might add, “It would be great to talk about our common interests, as we’re both in (the occupation). I’d be happy to call you at your convenience.”

Also thank your new connection for joining your network. All too often LinkedIn members invite someone to their network and then kill the momentum by not showing their gratitude.

To make professional online networking effective, you must keep the ball in play, keep the lines of communication open. Extend civility and appreciation for someone joining your network.

“Thank you for being part of my network” would suffice. Or you may add, “I invited you to be in my network because we’re both (occupation) or (interested in) and think we can be of assistance to each other.”


Personalizing your invites and saying “Thanks” are two very basic, yet important components of developing a solid relationship with your LinkedIn network.  LinkedIn gives you the option to do neither. Don’t let LinkedIn let you get lazy.

It takes but a few minutes to connect with someone on LinkedIn the right way.

Photo: Flickr, ruijiaoli

Photo: Flickr, Retroeric

So you didn’t get the job; ask yourself 3 questions

So you didn’t get the job you wanted. You nailed the phone interview, had great rapport with the recruiter, he loved you and said you’re in consideration for the face-to-face. But you don’t hear back from him. Crickets.

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In my Interview workshops I ask people if they’ve had a telephone interview lately. Some raise their hand, so I ask them how the interviews went. Their typical response, “Not so well. I didn’t get to the next step.”

They were probably right for the job but didn’t have one of the three components employers’ look for—they didn’t meet the technical requirements for the job. Having the other two components, willing to do the job and being a good fit, just didn’t cut it.

Let’s face it, recruiters, are foremost concerned about your ability to handle the task assigned to you. The other two components are important, but the first priority is meeting the job specifics. Their job is to determine if you have the technical skills.

This is wrong according to Mike Michalowicz ‘s article in WSJ.com called The Best Recruits May Not Be Who You Think, but many employers don’t realize the value of the variable. He writes:

“When hiring new employees, most recruiters consider qualifications first – and last. They’re looking for someone with the best education, the most experience and the most impressive skills. This is a mistake because you can teach employees what you want them to know, you can give them the experience you want them to have, but you can’t change who they are on a fundamental level. Their attitude, values, willingness and work ethic are all ingrained in them.”

Let’s take a marketing specialist position that lists the following requirements:

  1. Familiarity with data storage software.
  2. Write copy for direct mail and electronic distribution, including web content.
  3. Manage relations with appropriate departments.
  4. Coordinate projects with outside vendors.
  5. Speaking with media, partners, and customers.
  6. Research competitors’ websites and reporting activity.
  7. Coordinate trade shows.
  8. Photo shoots/animation development, webinars, product launch planning.
  9. Willingness to travel 25%.
  10. Plus a Master’s Degree in Marketing preferred.

Now, if the other candidates have all the technical ingredients for the job, and you’re lacking webinar production experience and coordinating projects with outside vendors, have limited experience speaking with the media; the decision of whether you advance to the next round may be based on your lack of experience.

You may be perceived as someone who is motivated to work at the company, because you express enthusiasm for the duties and challenges presented; and come across as a great personality fit, because you demonstrate adaptability to any environment and management style. But these components usually aren’t weighed as heavily by recruiters.

The fact is that most recruiters must be assured that you can hit the ground running. They want to hire someone who has 80%-100% of the requirements under their belt. You can’t beat yourself up for not getting the job, despite shining in every other way.

CareerCenterToolBox.com published an article called 5 Things You Need to do After the Interview, in which one of the things suggested was to evaluate your performance. It says: “Right after the interview, recall what happened. You need to start by asking yourself these three vital questions:

  1. What went wrong?
  2. What went right?
  3. What can be improved?

As I tell my workshop attendees, “What went wrong?” was probably the fact that another candidate presented herself as more qualified for the position based on her experience. Or there are other reasons that were out of your control.

Read about 10 reasons you’re not a fit for the job.

What went right? You stood up to the pressure of an interview and presented an articulate, thoughtful, and personable candidate. You answered all their questions with confidence and poise, maintained eye contact.

When asked about direct experience, you highlighted transferable skills that would make the transition seamless. You learned more about what is expected at an interview.

What can improve? Ideally you’ll apply for jobs where you have 80%-100% of the job-related requirements; but don’t shy away from jobs where you only meet 75% of the requirements, because occasionally employers see other qualities in you other than the alphabet soup. Please don’t throw in the towel yet. Keep fighting the good fight!

Photo: Flickr, Sheila Janssen

4 qualifications job candidates must demonstrate during the interview

It’s no secret that job seekers must satisfy three requirements to land a job:

  1. They can do the job.
  2. They will do the job.
  3. They will fit in.

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These three requirements are the foundation of a complete candidate.

There’s also a fourth piece to the puzzle. It is often overlooked, but some companies place more importance on it than any of the other requirements. This fourth requirement is the cause of much consternation for many a job seeker. Can you guess what it is?

Let’s take a look at these three requirements every candidate must satisfy – and the mysterious fourth one as well:

1. Can You Do the Job?

Of course interviewers won’t ask the question so directly. Rather, they’ll pose more indirect questions, like:

“What skills and experience do you see being necessary to do the job?”

“Tell me about a time when you handled problem X.”

“What kind of experience do you have in the area of Y?”

And you should always be prepared to answer the “Tell me about yourself” question.

For many employers, this is the most important requirement for any potential employee to meet – but the following three cannot be overlooked.

2. Will You Do the job?

Employers want to know how motivated you are. They’ll want to know if you’ll enjoy the responsibilities and support the mission of the organization. Will you work until the job is finished?

You may have to field a question like, “Why do you want to work for this company?” Think about it: Would you, as an employer, want to hire someone who isn’t totally into working for your company? Probably not.

Or, “Tell us which responsibilities of the job you will enjoy taking on. And why?”

“Tell us about a time when you took on a challenge you thought was insurmountable.”

How can you prove your desire to take on the responsibilities of the position or work for the company? Stories using the situation-task-action-result (STAR) formula are a great way to demonstrate your motivation and passion for the job.

3. Will You Fit?

Showing that you’ll be a good fit is tough to do, but it’s a concern many employers have. It’s all about your personality. They don’t want to hire someone who won’t get along with coworkers.

In this area, you’re likely to face behavioral questions, such as, “Tell me about a time when you had to deal with an irate colleague.”

Or, “What’s your definition of a team, and how have you been a team player in the past?”

To some employers, your cultural fit will be even more important than your technical skills. Technical skills can be learned, but it can be difficult – if not impossible – to learn new personality traits.

Can you train someone to become more sensitive? What about teaching a talkative person to become a listener? Can you improve the attitude of someone who has difficulty interacting with other departments? The answer to all these questions is probably “no.”

4. The Final Requirement: Are You Affordable?

dollar-signAs stated above, some employers stress this requirement even more than the others – especially when landing a candidate who costs less is a priority. Sure, a candidate who meets the other three requirements would be ideal, but not always necessary.

During an interview, the first question out of the recruiter’s mouth might be related to salary: “What do you expect for salary?” or “What did you make at your last company?” These salary questions could come during the phone or in-person interview, so make sure you’re prepared to answer in a way that doesn’t cause you to lose out on the salary you deserve.

Don’t be surprised if you’re out of this employer’s price range – it can happen.

Salary negotiation makes some people’s skin crawl because they see it as a confrontation. In fact, it’s a straightforward affair. Companies don’t want to pay you too little because it can lead to resentment. However, this is business, so employers aren’t going to give away the farm, either.


Being able to address the three most obvious concerns employers have is what gets you to the fourth concern – can they afford you? If you do a great job meeting the first three requirements, the last one should go smoothly – as long as you’re reasonable.

This article appeared in Recruiter.com.

 

3 steps to show employers what you CAN do in the future

You’ve probably heard the saying, “Employers don’t care about what you’ve done; they care about what you will do.” If you haven’t heard this, rest assured it’s the truth.

The Future

By conducting multiple interviews—including phone, one-on-one, group, Skype, you name it—employers are trying to determine how you can save them money, improve quality, increase revenue, improve productivity, and help the company in other ways.

Employers believe that if you’ve achieved multiple accomplishments relative to the position, you will repeat similar accomplishments. On the other hand, if your accomplishments are not relevant, you’re applying for the wrong position.

But it’s not only about the relevant accomplishments you’ve achieved. There are other factors that come into play when convincing employers that you’ll be valuable in the future. So what will you have to do in order to convince employers of your value?

1. Have the proper mindset

The first step in convincing employers that you’ll perform for them in the future is having the proper mindset. People who lack this mindset are like former jocks who talk about his glory days in high school. They are stuck in the past.

More importantly, people who lack this mindset can’t envision what they can do for companies in the future. They can’t see the big picture.

I recently gave a group of job seekers the challenge to tell me what their legacy will be from now until 2027; in other words, what will they have accomplished after 10 years. I asked them to think big picture.

A member in the group said one thing he will do is increase revenue by developing relationships with value added resellers (VARs).

I naturally asked him how he knows this. He told the group that he did it twice in the recent past and there’s no question that he’ll do it in the future. He spoke with confidence, knowing what he accomplished in the past can be repeated in the future.

Another member said she will improve communications for nonprofit organizations. She’ll coordinate events, manage social media, create content for the website. How, some of the group members asked. She’s done it in the past and is confident she’ll do it in the future.

2. Write about your future greatness on your résumé and LinkedIn profile

The language you use in your Performance Profile of your résumé is written in present tense because this is the section that initially states what you will bring to the employer.

Writing, “Consistently increase productivity more than 70% by implementing Agile methodology,” tells employers you’ll do this at their company. Whereas, “Increased productivity more than 70% by implementing Agile methodology,” doesn’t allude to the future.

You must also prioritize your statements by listing your outstanding accomplishments closest to the top of the résumé. The more relevant accomplishments you have on the first page is an indication of the value you’ll bring to the employer.

Notice the word “relevant?” Accomplishments that are relevant and include quantified results are an indication of future greatness.

Your LinkedIn profile Summary should tell a story of the passion you have for your occupation, as well as your value add. Because the profile is more generic and broader in scope than your résumé, you will include more recent accomplishments in the Summary. This is the first section employers will read, so make it pack a punch.

Heres a hint: the first line or two of your LinkedIn profile Summary should be a value statement, as the Summary of the new profile is truncated. You need to make the reader of your Summary want to read the rest of it.

3. Talk about your future greatness in interviews

Many interviewers are focused on the past; therefore, they don’t ask questions that ask about future success. It is up to you to provide answers that illustrate what you will do in the future. You must demonstrate that you are capable of future greatness.

You’re given the popular question, “Why should we hire you?” You must set the tone by delivering an opening statement that talks to the future.

Right: “I am a sales manager who consistently exceeds sales projections. I know you’re looking for the same performance, and I will deliver the performance you require.

Wrong: “I’ve been in sales for 20 years. My most recent job was as a manager.” The beginning of your answer doesn’t convey the fact that you are a sales manager and that you will exceed sales projections.

Many interviewers believe the best type of question is the behavioral-based, which gives you the opportunity to explain your past experience and how it will be repeated in the future. This is the premise behind this type of question.

What’s important in answering this type of question is assuring that your past behavior will be repeated in the future. Begin with a statement similar to, “Most recently, I performed (the following skill)…..” Then ending your answer with, “I will achieve the same accomplishments for you.”

Answer questions using behavioral-based ones whenever possible. Proof is what interviewers want to hear. Take the following traditional question.

“How do you define leadership?” Your reply is to say, “This is an excellent question. Can I give you an example or two how I’ve recently demonstrated leadership?” End your answer with, “Leadership comes easy to me, and I look forward to leading your finance team going forward.”


Using the what-I’ll-do-for-you-in-the-future approach in the job search can be particularly helpful for older job seekers who may falsely be judged as being past their prime.

From the conversation our job club had it is obvious that older workers can and will repeat what they’ve accomplished in the past, and perhaps more. Another member who said she’ll create transparency in the sales reporting process using CRM was convincing because she’s done it successfully in the past. As well, she spoke with confidence.

Photo: Flickr, Evelyne Erni