October 25, 2014 Leave a comment
Career advisors, when advising certain jobseekers, have you ever noticed that small talk–breadth of knowledge–is not their forte? Rather they’d prefer to talk about more substantive topics–depth of knowledge–and appreciate the time to formulate their thoughts before talking. What you get from them is rich, deep discussion that’s very purposeful.
Have you also noticed they don’t seem excited when you encourage them to network? It’s not their thing, entering a room full of strangers with whom they have nothing in common. It drains their energy even thinking about it. They may tell you they’d rather walk over burning coals than attend an organized networking event.
If they exhibit these behaviors, it’s likely they’re introverts (read this post from the Huffington Post) and may not realize this, unless they’ve taken the Myers-Briggs Type Indicator. I didn’t know my preference for introversion until I took the MBTI when I was 45-years-old. And when I got my results I was shocked because I considered myself to be outgoing.
As you’re meeting with your jobseekers, be mindful of how they communicate with you. Introverts are innate listeners who are not as comfortable with small talk as their counterpart, the extraverts, who are quick to start the conversation and would like you to listen. Your conversation with introverts will be deep and thought provoking, but you’ll most likely have to jump-start it.
The best approach to take with an introvert is to start the discussion by stating some observations and then following up with questions. Now stand back and wait for your introverted jobseeker to deliver some insightful statements. Try not to interrupt.
For example, “After looking at your résumé/LinkedIn profile, I am impressed with the detail in which you describe your past jobs. You list a great number of duties. But what I’d like to see are some more accomplishments. What do you think?”
This question gives them the open door to express their thoughts. “I see your point, and I think I could explain how I was close to 100% accurate in my accounting responsibilities. In fact, I was often acknowledged for this and won ‘Employee of the Month’ many times.” You give your jobseeker the opportunity to express her thoughts, and then you do what any good counselor does, sit back and listen.
Joyce Shelleman, Ph.D, offers this sage advice: “Offer [introverts] the opportunity to follow-up with you the next day with any additional questions or thoughts. It usually takes time for an introvert to think of all the things that they want to communicate if they haven’t been able to anticipate your question in advance.”
It’s no secret that structured networking makes many people uncomfortable, especially introverts. One quote I share with my workshop attendees is from Liz Lynch, Smart Networking: “At the first networking event I ever attended by myself, I lasted five minutes—including the four minutes it took me to check my coat.” This quote clearly illustrates how networking for the first time can be like trying to speak another language.
Now imagine how an introvert feels presented with the prospect of entering a roomful of strangers, expected to make small talk, and (most difficult) promoting himself. He will feel tired just thinking about having to talk to people he doesn’t know, particularly after a day full of looking for work. He may also experience bouts of reluctance prior to a morning networking event.
But here’s the thing; networking is a vital tool in the job search and it’s your job to encourage your introverted jobseeker to attend networking events. Suggest 5 points of attack:
- Tell him to have a goal of how many people he’ll talk to at the event. If three is what he decides, that’s fine. Introverts prefer to talk to fewer people and engage in deep, thoughtful conversations.
- Suggest that he takes a friend or two. There’s more comfort in having someone by his side to talk with if things are not going as planned. Advise him, however, not to spend all his time at the event with his networking buddy.
- Provide encouragement by reminding him that he should focus on asking open-ended questions and listening carefully to what others say. People like to be listened to, and introverts are great listeners.
- Enforce upon him that he doesn’t have to be fake; rather he should be natural when speaking with other networkers. He doesn’t have to launch into his 30-second commercial as soon as he meets each person, which will serve to push people away.
- Lastly, he doesn’t have to be the last one to leave; although, he might be the one to close the joint if he’s having a grand time. This is in the realm of possibility.
As a career advisor, be cognizant of how introverts communicate. Give them space to express their thoughts and remember that the meetings you have are not about you; they’re about helping your jobseeker express their thoughts so you can better help them. Networking can be unpleasant unless the introvert has realistic expectations, so remind him that he’s in control of the situation.